From The Chronicle of Higher Education: The Millenial Muddle: How stereotyping students became a thriving industry and a bundle of contradictions.

Figuring out young people has always been a chore, but today it’s also an industry. Colleges and corporations pay experts big bucks to help them understand the fresh-faced hordes that pack the nation’s dorms and office buildings. As in any business, there’s variety as well as competition. One speaker will describe youngsters as the brightest bunch of do-gooders in modern history. Another will call them self-involved knuckleheads. Depending on the prediction, this generation either will save the planet, one soup kitchen at a time, or crash-land on a lonely moon where nobody ever reads.